Be part of a fast-paced, dynamic team – join the Students’ Union team!

Do you have a passion for planning and implementing effective change and improvements?

At The University of Law, we’re looking for a Student Advice Coordinator to join our Students Union department on a fixed term basis. You will be pivotal in providing important advice and guidance to students.

Please note: This is a fixed term contract, working 31.5 hours (0.9 FTE) over 13 months (covering a maternity leave).  We offer flexible working arrangements and are open to discussing how you would like to work the 31.5 hours a week.  

As our Student Advice Coordinator you will be:

• Providing independent advice and guidance to students on complaints, appeals and disciplinaries, as well as general advice and signposting
• Preparing and supporting students through academic processes and hearings
• Building and maintaining effective working relationships with appropriate and relevant external bodies (and internal staff at ULaw)
• Monitoring trends in data and advice cases to allow for plans to improve outcomes and reduce the number of complaints and disciplinaries
• Prioritising the students’ needs and desired outcomes

Is this you?:

We are looking for an empathic and non-judgemental individual, who has a genuine desire to ensure that every student has the best student experience whilst at ULaw.  

• Experience of handling casework, ensuring that records are kept in accordance with industry standards
• Understanding of the issues affecting students within Higher Education
• Experience in the delivery of advocacy or representation, able to liaise with and speak on behalf of others
• Able to work under pressure, unsupervised and on own initiative
• Commitment to ED&I and upholding the values of the University and Students’ Union

Why join us?

Along with a starting salary of £28,685 per annum, you’ll enjoy: 

• A generous annual leave entitlement of 30 days (plus bank holidays)
• Private Medical Scheme and Life Assurance 
• Contributory Pension Scheme 
• Season Ticket Loans and Student Discounts 

The closing date for applications is Sunday 8th June (midnight)

In order to be considered for this vacancy, we require all candidates to submit a cover letter along with their application. Any applications received without a cover letter will not be accepted or considered.

We are also unable to consider applications for any current students at ULaw due to the sensitive nature of the role.

Please visit our careers site https://careers.law.ac.uk/ for a full overview of the job description.

Be part of a diverse and inclusive community 

We are committed to ensuring our workforce is reflective of our diverse student population.  We actively seek to increase representation across all backgrounds and identities, and we provide support and adjustments throughout the recruitment process.  

For more information, please contact talentacquisition@law.ac.uk. 

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor. 

Some posts within the University are subject to a DBS check - you will be notified of this during the application process.